“Customer satisfaction is Schneider Electrics first priority”
Chen Li, Vice President of Global Supply Chain, Supply Chain Planning & SIOP gave a supply chain presentation to MSCM class of 2016. The presentation covered the journey of tailored supply chain transformation in Schneider Electric. As a fortune 500 company with more than 170,000 employees Chen Li explains that more than 50% of the employees are working in the supply chain sector, either in Orders, Logistics, Manufacturing or Purchasing. With more than 130,000 orders a day customer satisfaction is the first priority, which must be tailored to meet customer requirements.