Program Information

Duration:

2 day

Fees:

RM 2,800

Mode:

Online / Offline

Program Overview

Retail Supply Chain and E-Commerce introduces the elements of efficient retail supply chains including key management levers and performance indicators and based on this module it focus on supply chain requirements for a successful E-Commerce model. These will be illustrated using examples and case studies from high performing retail supply chains highlighting factors that are common and the linkage between overall corporate strategy and supply chain performance.

Is this course for you?

This course is designed for Senior Management Executives in Retail business with substantial real-world experience will particularly benefit from this program.

Program Content Highlights

  • Learn the fundamentals of supply chains and unique attributes of retail supply chains.
  • Learn about e-commerce and OmniChannel strategies for retail supply chains.
  • Learn a basic understanding of the process and potential benefits of advanced data analysis and how it can be effectively integrated with decision making
  • Learn the linkage between inventory and cash flows, the financial impact of different customer response and the implicit cost of risk in the sourcing process

IPTS Certified Code: DU027(B)

All programmes conducted by MISI are eligble for HRDF claims, subject to prior application to HRDF by the employers/companies

Curriculum

Retail Supply Chain Essentials
Retail Supply Chain Essentials introduces the elements of efficient retail supply chains including key management levers and performance indicators. These will be illustrated using examples and case studies from high performing retail supply chains highlighting factors that are common and the linkage between overall corporate strategy and supply chain performance. Differences between high performing companies (e.g., Inditex(Zara) and H&M) and between success and failure (e.g., Ocado and WebVan) will be discussed with the participants to illustrate the concepts. Implications for retail supply chains from changing technology and lessons learned in appropriately harnessing technology will be addressed.

Ecommerce and OmniChannel Supply Chain Basics
Ecommerce and OmniChannel Supply Chain Basics builds on the Retail Supply Chain Essentials module with a focus on the supply chain requirements for a successful Ecommerce model. Unique aspects to Ecommerce supply chains such as rapid delivery to individual locations, high return rates, manufacturer to customer direct shipments, etc. will be highlighted. The challenges of integrating Ecommerce with an existing physical store network will be discussed

Supply Chain Finance and the Business Model
The relationship between physical supply chains and financial flows is becoming both more complex
(with globalization) and relevant to the business (with the financial and credit crises). This module will emphasize the role of financial control and the integration of appropriate financial strategies into supply chain decision making. Inventory strategy, total landed cost and optimal commodity procurement are some topics that will be covered. The relationship between response time and the financial metrics of the business will be addressed.

Data Analytics for Retail Supply Chains
Data Analytics for Retail Supply Chains introduces the rapid growth of technological capability for advanced data analysis in the retail industry. The challenges faced by most companies in actually integrating this data analysis and the resulting information flow into their operational and strategic decision making will be discussed. New sources of data and the opportunities for leveraging existing data for particular businesses will be illustrated.

Case Study Discussions and Industry Expert Presentations
The executive presentations will be made by mid-level operational executives (VPs, Directors) who can provide insight into operational issues and challenges in their respective retail environments.

Faculty & Industry Experts

Prof. Dr. David Gonsalvez
Prof. Dr. David Gonsalvez

Chief Executive Officer & Rector Malaysia Institute for Supply Chain Innovation, Malaysia

Dr. Shardul Phadnis
Dr. Shardul Phadnis

Associate Professor, Director of Research

Get More Information

OnlineClassroom

Retail and E-Commerce Supply Chains Courses for 2020

Not Available

Malaysia Institute for Supply Chain Innovation
No. 2A, Persiaran Tebar Layar,
Seksyen U8, Bukit Jelutong, Shah Alam,
40150 Selangor, Malaysia.

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